Carol IsenCarol Isen is the Employee Relations Director for the City and County of San Francisco. She previously served as the Chief Labor Relations Officer for SF Bay Area Rapid Transit and the Director of Labor Relations and Community Programs for the San Francisco Public Utilities Commission. From 1984 to 2003, Ms. Isen was an organizer, negotiator and Associate Director for the International Federation of Professional and Technical Engineers (IFPTE), Local 21. In that capacity she served on the Alameda and San Francisco Labor Council as executive board member and delegate, and as Vice President of the IFPTE.

Ms. Isen received her MA degree from the University of Michigan, Residential College, and her MA Degree from the University of California at Berkeley, Department of City and Regional Planning. She is a native of Buffalo, New York and has lived in the East Bay since 1984.